Terms and Conditions
Welcome to SA Counselling. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully and contact us if you have any questions.
1. Acceptance of Terms
By using our services, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please do not use our services.
2. Services Provided
SA Counselling offers mental health counselling and related services. Our services are intended to provide support and guidance but are not a substitute for medical diagnosis, treatment, or medication. Please consult a licensed medical professional for such needs.
3. Client Confidentiality
We are committed to maintaining the confidentiality of your information. We will not disclose your personal information without consent except as required by law (e.g., imminent risk of harm, court orders, or child abuse/neglect suspicions). For more on confidentiality, please see our Privacy Policy.
4. Appointments and Cancellations
Scheduling: Appointments can be made via our website or by contacting us directly. Availability may vary.
Cancellations: We require at least 24 hours’ notice for appointment cancellations. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.
5. Payment Terms
Fees: Fees for our services are outlined on our website. Payment is due at the time of booking unless otherwise arranged.
Refunds: Refunds are available only for sessions cancelled with at least 24 hours’ notice. For further details on cancellations, please contact us.
6. Client Responsibilities
As a client, you agree to:
- Provide accurate information during assessments and sessions.
- Attend scheduled sessions or notify us if you’re unable to attend.
- Engage openly and honestly in therapy to achieve the best outcomes.
7. Disclaimer of Liability
SA Counselling is not liable for any damages resulting from your use of our services or information provided through our website. While we strive to support your mental health journey, the outcomes of therapy depend on various factors, including individual commitment and engagement.
8. Website content
All content on this site is for informational purposes only and may not be reproduced without our consent.
External Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.
9. Changes to Terms
We may update these Terms and Conditions periodically. Changes will be posted on this page, and your continued use of our services signifies acceptance of any updates.
10. Contact Us
If you have questions about these Terms and Conditions, please contact us at:
Email: contact@sacounselling.com
Phone: